International Mail Service Disruptions
International customers should expect longer than normal shipping times.
A large percentage of USPS International shipments (First Class and Priority) are experiencing delays due to the COVID-19 pandemic.
First Class International shipments are taking as long as 120 days to arrive. First Class is an uninsured shipping method, USPS offers no guarantees on First Class shipments and there is no claims process like other methods / carriers. PedalPCB First Class shipments are covered by a third party shipping insurance provider, but the claims process cannot be started until 120 days have passed from the ship date. This is not affecting all shipments, some are arriving in 2 – 3 weeks, but there is a risk of delays.
No refunds or replacements will be issued on First Class International shipments until the claims process has been started.
International customers are highly advised to use USPS Priority Mail for shipments if this is unacceptable.